I have found theses sites helpful 

If you live in or around Gloucester and you need help with software or hardware click here to visit Ian's web site      

These sites maybe of some help if not contact Ian .

You could look at the help files listed on your Isp home page for settings and email. If it is a error box then go to the Microsoft web site and search the error number or message as they are all there. You can also try searching the problem at the relevant software sites

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